How to analyze situations

(The text is still in progress.)

 

(Please visit "How to develop and apply methods?" and read the answer to the question "What is a situation analysis?" first.

Here you find an example for a situation analysis. The full explanation how to analyze situations will follow in some time.)

 

Example: Analyzing an emergency situation

What do I get asked when I report an emergency? I am asked the W questions: where did something happen? What happened? Who is calling? Waiting for questions from the control center!

 

In the emergency call query, the control centre of the Cologne fire brigade developed "different rules for rescue service, fire and assistance. In general, the first question is: Where?. ... "If the call immediately breaks off again, we must at least know where we have an emergency" ... Only then does the "what?" come up. And this results in a pre-alarm. The rescue forces recognize by the sound whether the fire brigade or the rescue service is being alerted and run to the vehicles. …“
(www.feuerwehrmagazin.de/wissen/notruf-77808
, 28.10.18, my translation)

 

The emergency call query shows: The first main element of the emergency situation is the emergency location. The next main element is the emergency object: Is it a burning house, a traffic accident or a serious illness? Then there is the human element. How many people are affected? From the answers, the emergency centre knows which rules it has to apply and what kind of rescue services it has to send. Detailed information is not important in the first analysis.

 

With the right questions it is possible to analyze a situation.

 

"The right question is... often more than half the way to solving the problem." (Heisenberg W. (1979) Quantentheorie und Philosophie. Stuttgart)